We’re glad to share some positive news. Our team has located the cause of the issue and applied a fix. A new update is already live, and installing it will restore the game to normal. Please make sure you’re running the latest version.
How to update your game:
On iOS (App Store):
Open the App Store on your device.
Type Cryptogram in the search bar.
If you see the Update button next to the app, tap it.
On Android (Google Play):
Launch the Google Play Store.
Tap your profile icon in the upper-right corner.
Choose Manage apps and device.
In Updates available, find Cryptogram.
Press Update if it’s listed.
After updating, everything should work smoothly again. If the issue continues, please reach out to us and we’ll help sort it out.