🕗 If an event ended earlier than expected or your progress suddenly disappeared, we’d love to take a closer look and help!
Please reach out to our support team via in-game chat or email us at contact@joyteractive.com and include the following details:
- Which event was affected?
- What was the last level you completed in the event?
- What happened right before the event closed or progress was lost?
- Did you experience any technical issues, crashes, or interruptions (like ads or app restarts)?
The more info you share, the faster we can investigate and get back to you with a solution.