🥵 If your device is getting too hot while playing, here are a few things you can try:
- Close other apps running in the background — they may be using up memory and processing power.
- Lower your screen brightness — it reduces the load on your device and battery.
- Take short breaks between levels to let your device cool down.
- Avoid charging your phone while playing, especially if it’s already warm.
- Turn off power-hungry features, like Bluetooth or high-refresh-rate modes, if your device has them.
If the issue continues:
- Go to your device’s battery settings and take a screenshot of the performance/temperature stats.
- Contact our support team via in-game chat or email us at contact@joyteractive.com.
- Let us know your device model, what exactly happens during overheating, and attach the screenshot.
We’ll look into the issue and do our best to help! 👌